Connecting enterprise strategy to the capabilities, processes and systems that deliver it.
Designed an enterprise capability architecture spanning 17 domains and 94 capabilities. Assessed maturity across all domains and rationalized 240+ observations into a governed 2026–2028 intervention portfolio. Established the Digital Transformation Forum governance baseline and Board-level architecture reporting.
Built an enterprise process architecture covering 100+ core processes. Ran 50+ design-thinking customer-journey assessments. Established a Process Improvement Center of Excellence. Evaluated 100+ processes for automation — workflow, RPA, platform configuration and AI-enabled solutions.
Built the Performance Improvement Advisory practice for West Africa Financial Services from inception. Developed methodologies, diagnostics and reference models across operating-model design, business architecture, value-chain analysis and process re-engineering. Grew practice revenues more than 50% annually.
Delivered process re-engineering and 20+ ERP/systems engagements from current-state assessment to target-process and solution design across global financial services clients.
From capability assessment to implemented change.
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